Welcome to the Brick Chick Online Store!
Welcome to Brick Chick where our passion is Lego & collectibles. Our store offers a large range of new and retired Lego sets, mini figures, polybags, keyrings & more!
We stock Funko Pop! Vinyl Figures and many more awesome toys you'll love & enjoy. Free Postage now available Australia wide. We ship within Australia & Worldwide. International postage will incur a fee.
We will sell your toys!
Do you have some old toys you wish to get rid of? Or maybe they're still BNIB and you mistakenly bought it / received as a present. We will list items on behalf of others for a fair variety of toys. As per say there are no toys we do not accept, however we may choose not to sell your item if we can not agree on the best way to sell it (ie: method of selling, price, commission etc).
If you wish for us to sell your toys, we must have the item in our hands to do this. Why? Well it's simple. We are using our online reputation when we sell on behalf of another person and because of this we need to ensure that the item is accurately described, photographed properly and distributed to the end buyer within a sufficient amount of time & well packaged. This means you will either have to drop your items off to us (by appointment only) or you can post them to us. Posting your items to us is at your own cost and is not considered when analysing selling price. Also you MUST check with us prior to posting items to ensure we are happy to accept your product.
Although I mostly use ebay for selling, i do also take advantage of other seller platforms, including but not limited to Gumtree, Facebook, Private seller groups, etc. The commission charged for me selling an item is usually (BUT NOT ALWAYS) 50/50. That is 50% of sales goes to the owner (you) and 50% of sales goes to the seller (me). This commission rate may vary depending on the items and value. What do you get for your 50% commission? Good seller reputation with many repeat customers, experience with how best to photograph, describe and market an item and you dont have to worry about the seller related fees (seller costs, payment fees, postage rates, packaging materials. We also ship the items directly to the customer within 24 hours of payment.
The commission fee may vary depending on the item, quality, quantity, size, weight etc. For example if an item is valued at an exceptionally low cost, it may not be worth either of our time to combine our efforts to sell. Some items may have postage issues because of weight or type of item. Some items may already be for sale in our store and it is useless to compete in house. Either way we will give you a quote before accepting your item.
Some things you need to consider before contacting us.
1. How many items / value of items you have (if the total value of the items you wish to sell is quite cheap it may not be worth your time if you have to split the profits)
2. Consider a minimum / maximum price you wish to sell your item.
3. Consider how quickly you wish to sell your item (If you wish for a quick sale, you will have to be competitive of prices, or if you want the MAXIMUM price for your item, then you need to be willing to wait a little longer for it to move)
4. Does it fit within the categories of items we already sell? (If an item is different to what we already sell, then the benefit of our repeat customers can be negligible) Please note we only sell toys (children's / collectable toys/ merchandise / and other items related to brands often sold as toys (ie marvel, star wars etc)
If you would like to see if your item/s are worth while selling, feel free to take some photos and along with a brief description email to [email protected]
PLEASE NOTE: make sure the subject title is filled in TOYS TO SELL (this is to ensure if it gets sent to my spam box which is likely, i can at least have an easy way to identify it). I will do a quick calculation in regards to minimum and maximum prices i recommend the product to be sold at as well as a commission quote and then you can decide if you wish to go ahead with it.
It is important to note that i will only ever advertise items as they are. This means that any and all defects in the product will be shown and described on the listing. We will not intentionally mislead for the purposes of increasing prices!!!
As this classes as second hand purchases/sales we are required to verify your ID before any monies can be paid to you. That means you either have to come in in personal with photo ID (license or passport) or get either of the 2 previously mentioned forms of ID copied & certified and then sent to us. We can only pay any monies owed via the following methods - Australian bank to bank transfer, paypal (as friends & family if required) of cash in person. No cash is kept on premises so this must be approved in advance.
You may contact us with any questions or queries via the following ways
1. Personal Message via our ebay store
(as most of our transactions are done via ebay this is often the best form of communication)
2. Text Message only to mobile phone 0425 760 317 (international texts +61 425 760317)
(please note to avoid spam and unwanted calls this number wont receive phone calls from unknown numbers so text is the only method of contact by phone)
4. Use the contact use form below
How are the items packaged?
As we do sell a lot of collectable merchandise we completely understand that you want security in your posted products.
Funko pop! vinyl Figures are all shipped in cardboard boxes with generally 1cm of padding. Padding may include bubble wrap, packing foam, cardboard and other packaging materials.
Lego is generally shipped with bubble wrap and either in a pre paid satchel or cardboard box, depending on its size. Usually Lego shipped in a satchel will still contain cardboard as an additional protection method.
International orders will usually have an extra layer of protection.
Small items (ie minifigures or Lego bricks & pieces) are sent either in an envelope, bubble envelope or cardboard envelope depending on the size, weight and quantity of the item.
Anything posted in a standard envelope is tapped with clear packing tape to prevent tearing during transport.
We endeavor to be environmentally friendly so where possible we use recycled materials, products made from recycled materials or bio-degradable packaging supplies.
Postage & Handling - Australia
All orders are shipped using Australia Post. Postage is free within Australia.
Most items are tracked and some include signature within its price. If you require signature on delivery please contact me to ensure that your item includes this or not. For items that do not already include signature, there will be a $3.95 additional price. Items that do not include tracking or signature are generally small items under $20.00 (although there may be some cases where this may not be the case).
Pick up available - Morphett Vale South Australia
We do offer free local pick up from Morphett Vale Australia. Cash on pick only applies when collecting from this location. Pick up must be organised in advanced by appointment ONLY! Stock is not kept on premises and therefore must be pre-booked.
Postage delivery times within AU
Postage Time - Generally items will arrive in 3-5 working days. Australia post however does say to allow up to 10 working days for delays in products. Please note that we have no control on how long an item will take to arrive. If urgent express post is require please contact me to organise. Express options will incur an additional charge depending on the item. Rural areas will usually take longer to arrive than regional locations.
What if my item doesn't arrive
If your item has not arrived within 10 working days (generally 2 weeks if not counting weekends and public holidays) then it is time to contact us. Items can from time to time be delayed longer than this but this is not common. The sooner you contact us, the quicker we can get down to finding your item and seeing what has happened to it.
Yes we do ship outside Australia
Only payment via Paypal is accepted for all international orders.
We use Australia Post for all our posted items and there will be a postage fee for international orders.
International postage will include tracking (there is no exception as we do not post overseas without tracking).
There are no countries we do not currently ship to although this may change in the future without notice.
We use ebay to sell our items and therefore you must abide by ebay rules in order to purchase.
We have no control over any import or customs fees or local taxes you may incur from your purchase and payment of these fees are the buyers responsibility.
From time to time there may be some items which we can not ship internationally due to restrictions from suppliers.
I can not provide postage times for international items, it is usually a minimum of 2 weeks and can be as long as 4 weeks.
Please note all prices are in Australian Dollars.
We accepted Bank transfer from Australian banks only, Paypal & cash on pickup.
All prices include postage and taxes within Australia
International postage charges may apply (and it is up to you, the buyer to determine if you owe any import or other local taxes to your country)
There is no minimum spend.
Yes! We do accept returns, though there are some considerations. For any damaged or defunct items please contact me directly to organise an exchange or refund. Please note that if Lego sets have errors and are missing pieces you can order the missing piece directly from LEGO. We can help you out with how to proceed with this process if you need. For change of mind returns, we reserve the right to charge a 10% restocking fee. The restocking fee will depend on the item and the reason for return.
For items damaged during transportation - As we can not take responsibility for items damaged during transportation we have devised a policy to help all parties involved. If an item is received damaged, first take photos of the item & the packaging and send them to us at [email protected] Once these photos have been received we contact Australia Post to request compensation for the damage. This process may take time as Australia Post can take a lot of time to determine whether they will compensate for a damaged item. We have a great report with Australia Post and offer images of the items prior to postage to help this case along. There is no guarantee refunds can be made for items damaged during transport.
For returns please make contact within 7 days of receiving your item. Items must be returned unopened, undamaged and in the same state in which it was received. Please note you must return the item before any refunds or exchanges can occur. Do not return any items without contacting us prior.
How to Contact LEGO for replacement parts
Terms and Conditions of www.brickchick.net
You agree that you shall not use the website for any illegal purposes, and that you will respect all applicable laws and regulations.
You agree not to use the website in a way that may impair the performance, corrupt or manipulate the content or information available on the website or reduce the overall functionality of the website.
You agree not to compromise the security of the website or attempt to gain access to secured areas of the website or attempt to access any sensitive information you may believe exist on the website or server where it is hosted.
You agree to be fully responsible for any claim, expense, losses, liability, costs including legal fees incurred by us arising from any infringement of the terms and conditions in this agreement and to which you will have agreed if you continue to use the website.
The reproduction, distribution in any method whether online or offline is strictly prohibited. The work on the website and the images, logos, text and other such information is the property of www.brickchick.net ( unless otherwise stated ).
Though we strive to be completely accurate in the information that is presented on our site, and attempt to keep it as up to date as possible, in some cases, some of the information you find on the website may be slightly outdated.
www.brickchick.net reserves the right to make any modifications or corrections to the information you find on the website at any time without notice.
Change to the Terms and Conditions of Use
We reserve the right to make changes and to revise the above mentioned Terms and Conditions of use.
Last Revised: 23-08-2017
What we do with your personal information
Obviously if you place an order with us you will be handing over some private information. Your postage information includes a name & postal address. This information will never be divulged outside of entering onto the postage item itself. If you provide a contact phone number with your order, this will also be placed on the postage item. Your email address will only ever be used for us to directly contact you. No personal information is shared outside of this. We will not publically display any of your personal details nor will we share it with any third parties (with the exception of postage providers / couriers and only for the purposes of posting your order). We use secured internet resources (ie: Paypal, ebay etc) and can not take any responsibility for what they do with your information, although they should have their own terms and conditions which you agree to when using their services.
Thank you for visiting our site.
If you have read the details above and still have not found any answers to your questions please do not hesitate to contact us using the contact form below. We will endeavor to reply to your submission within 24 hours.